100-Day Satisfaction Guarantee
As an experts in the field of food intolerances, we understand like no other the challenges of living with a food intolerance. It is our mission to help and support you in facing these challenges so you can enjoy food again.
Risk-free trial period with our unique 100-day satisfaction guarantee
Next to the 30-day withdrawal right you have as a customer for unopened packages, we now also offer a 100-day satisfaction guarantee. The 100-day satisfaction guarantee ensures you can test our products without any worry. For many people, our products provide a solution. Have you tried a product and it doesn’t work for you? Then you get your money back.
How does it work?
Buy & try. Purchase a product via our website and enjoy a 100 days trial period
Experience the difference. Use the product according to the instructions on the package and/or advice from our dietitians.
Not satisfied, money back? Fill in the form below and our dietitians will contact you for further handling.
100-Day Satisfaction Guarantee
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Terms and Conditions
The 100-day satisfaction guarantee is designed to let you get acquainted with our products so you can try them out without worry or cost. However, the 100-day satisfaction guarantee does not apply in all situations and is subject to the following conditions:
- The 100-day satisfaction guarantee is valid for up to 100 days after receipt of the product;
- The 100-day satisfaction guarantee can only be claimed if the product has been used in accordance with instructions for use
- Products for which multiple units are purchased in the same order are excluded from the 100-day satisfaction guarantee;
- Orders that consist of a repeat purchase of a previously bought product are excluded from the 100-day satisfaction guarantee;
- The following products are excluded from the 100-day satisfaction guarantee: testpacks and all bulk packaging (92, 108 or 150 capsules);
- For the products Once a Day, DAO plus, DAO mini and Cozidase a claim on the 100-day satisfaction guarantee can only be made no earlier than 30 days due to the build-up time;
- The 100-day satisfaction guarantee can be requested once per address, per product.
Specialist in digestive health
Since 2008, our mission has been to “let everyone enjoy food again” We are proud to have been able to support over 100,000 customers. Our products are developed with great care and attention by our own dietitians. For the composition of our products, we only use the necessary ingredients, making our products pure, free from gluten and soy, and of high quality. This ensures that our supplements are safe and can be used by everyone without any unwanted side effects. Our products are low FODMAP Certified™ by Monash University.