shipping and returns
We provide shipping to most countries worldwide. Shipping time may differ per country. We provide a track-and-trace code with every order.
shipping per country
Free shipping with minimum purchase of €10,-.
Below €10,- of purchase: €2,95 shipping costs.
Ordered before 23:00, shipped the same day
Delivery with DHL, estimated delivery time 1-2 business days
Free shipping with minimum purchase of €10,-.
Below €10,- of purchase: €2,95 shipping costs.
Ordered before 23:00, shipped the same day
Delivery with PostNL, estimated delivery time 1-3 business days
Standard shipping costs €4,00, free shipping above €50,-
Ordered before 23:00, shipped the same day
Estimated delivery time 4-5 business days
Standard shipping costs €4,50, free shipping above €50,-
Ordered before 23:00, shipped the same day
Estimated delivery time 1-2 weeks
Or order via our FR website
Standard shipping costs €4,00, free shipping above €50,-
Estimated delivery time 1-2 weeks
Or order via our ES website: delivery time 4-5 business days
Standard shipping costs €4,00, free shipping above €50,-
Estimated delivery time 1-2 weeks
Or order via our IT website
Standard shipping costs €7,50, free shipping above €75,-
Estimated delivery time 5-7 business days
Standard shipping costs €7,50, free shipping above €75,-
Estimated delivery time 1-3 weeks depending on the country
Standard shipping costs €10,00
Estimated delivery time 1-2 weeks
Order via our US website
Shipping within a few business days
Standard shipping costs €10,00
Estimated delivery time 1-4 weeks
Standard shipping costs €20,00
Estimated delivery time may vary depending on the country.
No shipping methods available for your country or any questions about shipping? Please contact us!
returns
Although we fully support our products, it may happen that you are not satisfied. Please let us know within 14 days after purchase! Send us an email via info@intoleran.com and let us know why you are not satisfied, you will receive a response from us within 48 hours.
Phone: +31 302272172
Email: info@intoleran.com

Trusted Shops
Intoleran is a member of Trusted Shops, a company that operates as an independent party representing the common interests of both consumers and retailers. With over 19 years of experience in the world of e-commerce, Trusted Shops is a reputable certification for webshops
The Trustmark
The Trusted Shops Seal of Approval stands as a hallmark of trust in the realm of e-commerce. It signifies that Intoleran has undergone rigorous scrutiny, meeting the quality benchmarks set by both Trusted Shops and European as well as national regulations. Intoleran’s comprehensive assessment encompasses several key quality criteria:
- Identity & Accessibility
- Data Protection & Security
- Revocation & Returns
- Products & Costs
- Order & Clarity
- Service & Shopping Experience
- Buyer Protection
Buyer Protection
Trusted Shops Buyer Protection offers consumers added security. Should any unexpected issues arise with your order or delivery, rest assured: the purchase price is guaranteed under Buyer Protection. Opting for this free protection automatically insures your purchase, providing peace of mind.
Verified Reviews
The reviews and ratings displayed on Trustbadge are exceptionally reliable, originating from customers who have genuinely purchased products from Intoleran. These testimonials are a testament to trustworthiness and honesty!