shipping and returns

We provide shipping to most countries worldwide. Shipping time may differ per country. We provide a track-and-trace code with every order.

No shipping methods available for your country or any questions about shipping? Please contact us!

returns

Although we fully support our products, it may happen that you are not satisfied. Please let us know within 14 days after purchase! Send us an email via info@intoleran.com and let us know why you are not satisfied, you will receive a response from us within 48 hours. 

Phone: +31 302272172
Email: info@intoleran.com

Trusted Shops 

Intoleran is a member of Trusted Shops, a company that operates as an independent party representing the common interests of both consumers and retailers. With over 19 years of experience in the world of e-commerce, Trusted Shops is a reputable certification for webshops

The Trustmark

The Trusted Shops Seal of Approval stands as a hallmark of trust in the realm of e-commerce. It signifies that Intoleran has undergone rigorous scrutiny, meeting the quality benchmarks set by both Trusted Shops and European as well as national regulations. Intoleran’s comprehensive assessment encompasses several key quality criteria:

• Identity & Accessibility
• Data Protection & Security
• Revocation & Returns
• Products & Costs
• Order & Clarity
• Service & Shopping Experience
• Buyer Protection

Buyer Protection

Trusted Shops Buyer Protection offers consumers added security. Should any unexpected issues arise with your order or delivery, rest assured: the purchase price is guaranteed under Buyer Protection. Opting for this free protection automatically insures your purchase, providing peace of mind.

Verified Reviews

The reviews and ratings displayed on Trustbadge are exceptionally reliable, originating from customers who have genuinely purchased products from Intoleran. These testimonials are a testament to trustworthiness and honesty!