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FAQ about shipping and returns

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Although we fully support our products, it may happen that you are not satisfied. Please let us know within 14 days after purchase! Send us an email via info@intoleran.com and let us know why you are not satisfied, you will receive a response from us within 48 hours.

We provide shipping to most countries worldwide. Shipping time may differ per country. We provide a track-and-trace code with every order. In The Netherlands there is free shipping with every order. In Belgium, Luxembourg, Spain and Italy the standard shipping costs are €4,00, free shipping above €50,-. In Germany the standard shipping costs are €7,50,-, free shipping above €50,-. In other EU countries the standard shipping costs are €7,50,-, free shipping above €75,-. In the UKUSA and Canada the shipping costs are €10,00. In all other countries the shipping costs are €20,00. For orders in Australia and New Zealand, please visit our Australian website

No shipping methods available for your country or do you have any questions about shipping? Please contact us!

Delivery time varies by country and continent and can take (due to COVID) between 3 days and 6 weeks.

we would like to help you!

Do you have questions about our products? Feel free to contact us.

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